Privacy Policy

Last updated: 15 September 2026

1. About this Privacy Policy

King Pixel Digital Marketing, Bali Property Investment and Women’s Property Investment respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, hold, use and disclose personal information when you:

visit or interact with our websites, landing pages or social media accounts;

submit an enquiry, lead form, callback request or contact form;

download a guide, report or other resource;

subscribe to our email or SMS communications;

communicate with us by telephone, email, SMS, social media or in person;

engage King Pixel Digital Marketing for digital marketing services; or

enquire about property, hotel, resort or fractional investment opportunities promoted through Bali Property Investment or Women’s Property Investment.

This policy applies to:

King Pixel Digital Marketing

Bali Property Investment

Women’s Property Investment

These businesses and brands are collectively referred to in this policy as “we”, “us” or “our”.

The entity responsible for handling your personal information is:

Sarah-Jane Picton-King
Trading as King Pixel Digital Marketing, Bali Property Investment and Women’s Property Investment

We aim to handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where they apply to us. We may also have obligations under the Spam Act 2003 (Cth), the Do Not Call Register Act 2006 (Cth) and other applicable laws.

2. What is personal information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Depending on how you interact with us, the personal information we collect may include:

your name;

residential or postal address;

email address;

telephone number;

age or age range;

occupation, business name and job title;

location and residency information;

information you provide through an online form, survey or questionnaire;

details of your property or investment interests;

information about your investment objectives, timeframe, preferences and experience;

general information about your financial circumstances, including indicative investment budget, available funds, property ownership, equity, borrowing position or potential use of an SMSF;

event registrations and attendance details;

records of appointments, calls, emails, SMS messages and other communications;

questions, feedback, testimonials and survey responses;

marketing preferences and consent records;

information about how you heard about us;

transaction, invoice and payment administration information;

website usage, device and technical information; and

any other information you voluntarily provide.

We do not generally require detailed identity documents, bank account credentials, tax file numbers, credit card details, health information or other sensitive information through our general website enquiry forms. If this information is required as part of a formal investment, verification or application process, it should normally be collected directly by the relevant investment issuer, fund manager, financial services provider, property developer, legal adviser, accountant or other authorised party.

Please do not send sensitive or highly confidential information through a general website form, email, social media message or SMS unless we have asked you to provide it using an appropriate method.

3. Sensitive information

Sensitive information includes certain health information, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, criminal history and membership of professional or trade associations or unions.

We will only collect sensitive information where:

you consent to its collection and it is reasonably necessary for our activities;

collection is required or authorised by law; or

another exception under applicable privacy law applies.

For example, you may voluntarily disclose health, accessibility or dietary information when registering for an event or property tour. We will use that information only for the purpose for which it was provided or as otherwise permitted by law.

4. How we collect personal information

We generally collect personal information directly from you when you:

complete a website, landing-page or social-media form;

request a guide, callback, consultation or appointment;

subscribe to our newsletters, updates or marketing communications;

respond to an advertisement, questionnaire, survey or promotion;

become a client or prospective client;

provide a testimonial, review or referral; or

engage with our websites, advertisements or online content.

We may also collect information from:

a person who refers you to us;

advertising and social-media platforms through which you submit a lead form;

publicly available sources;

event organisers and registration providers;

analytics, customer relationship management and marketing platforms;

business partners, property developers, hotel or resort operators and project representatives;

investment issuers, fund managers, Australian Financial Services Licence holders or their authorised representatives;

professional advisers and service providers; and

other third parties where you have consented or where collection is permitted by law.

If someone provides us with information about another person, they must have authority to do so and, where appropriate, make that person aware of this Privacy Policy.

5. Why we collect and use personal information

We may collect, hold, use and disclose personal information to:

respond to enquiries and callback requests;

provide information about our services and promoted opportunities;

understand your interests and the type of information or opportunity you are seeking;

arrange meetings, consultations, events, webinars, property tours or site visits;

send information you have requested;

provide general educational content about property, tourism hospitality and investment;

introduce you to relevant developers, project representatives, investment issuers, fund managers, Australian Financial Services Licence holders, authorised representatives or professional advisers;

facilitate communications relating to an opportunity in which you have expressed interest;

manage event registrations and attendance;

communicate about project news, construction updates, events and new opportunities;

operate, maintain, personalise and improve our websites, advertising and services;

measure advertising performance and understand how people interact with our websites and content;

create advertising audiences, including remarketing and similar audiences where permitted;

manage our client and prospective-client relationships;

provide digital marketing services to King Pixel Digital Marketing clients;

request feedback, reviews or testimonials;

administer invoices, payments, contracts and business records;

protect our websites, systems, users and business against fraud, misuse or security threats;

meet legal, regulatory, insurance, accounting and record-keeping obligations;

manage complaints and disputes; and

carry out other purposes disclosed to you at the time of collection or otherwise permitted by law.

Bali Property Investment and Women’s Property Investment may provide education, marketing, lead generation and introductions concerning property or investment opportunities. Personal information collected through these brands may be used to connect an interested person with the organisation legally responsible for issuing, offering, selling or administering the relevant opportunity.

6. Financial and investment-related information

If you enquire about an investment opportunity, we may ask for general information about your goals, indicative budget, investment experience, timeframe, property ownership, available cash, equity or potential use of an SMSF.

We use this information to understand your enquiry, provide relevant general information and, where appropriate, introduce you to a licensed or otherwise authorised provider.

Unless expressly stated otherwise, information provided by Bali Property Investment, Women’s Property Investment or King Pixel Digital Marketing is general information and marketing information. It does not take into account your personal objectives, financial situation or needs.

Formal eligibility checks, personal financial advice, product recommendations, identity verification, anti-money laundering checks and investment applications may be undertaken separately by the relevant licensed provider, issuer, trustee, fund manager, developer or professional adviser under its own privacy policy.

7. Direct marketing

Where permitted by law, we may use your contact details to send you information about:

events, webinars and property tours;

Bali property, hotel and resort opportunities;

educational articles, videos, reports and market updates;

project and construction updates;

services provided by King Pixel Digital Marketing; and

other news, services or opportunities that may reasonably interest you.

Marketing communications may be sent by email, SMS, telephone, social media, online advertising or other electronic means.

We will only send electronic marketing communications where we have the required consent or another lawful basis for doing so. Each commercial email or SMS will identify the sender and provide an unsubscribe facility where required.

You may opt out at any time by:

clicking the unsubscribe link in an email;

replying STOP to an SMS where that option is provided;

contacting us using the details at the end of this policy; or

updating your communication preferences where that facility is available.

We will process an unsubscribe request within the period required by law. You may still receive communications that are reasonably necessary to respond to an active enquiry, administer a transaction or provide information you specifically requested.

You may also ask us not to use or disclose your personal information for direct marketing or ask us to identify the source of the information used for direct marketing.

8. Cookies, pixels and analytics

Our websites and landing pages may use cookies, pixels, tags, local storage and similar technologies.

These technologies may collect:

IP address;

browser and device type;

operating system;

referring website or advertisement;

pages viewed;

links or buttons clicked;

approximate location;

date, time and duration of visits;

form interactions and conversions;

campaign identifiers; and

other online activity information.

We may use this information to:

operate and secure our websites;

remember preferences;

understand website traffic and visitor behaviour;

improve website content and user experience;

measure advertising and campaign performance;

attribute enquiries to advertising sources; and

deliver or personalise advertising, including remarketing.

The services used may include platforms provided by Google, Meta, TikTok, GoHighLevel and other analytics, advertising, website, CRM or communications providers.

You may be able to control cookies through your browser settings or the privacy settings offered by the relevant advertising platform. Blocking some cookies may affect how parts of our websites function.

Where legally required, we will obtain consent before activating non-essential cookies or similar tracking technologies.

9. Disclosure of personal information

We may disclose personal information to:

our employees, contractors and authorised representatives;

King Pixel Digital Marketing, Bali Property Investment and Women’s Property Investment personnel where information is managed across the three brands;

website hosting, cloud storage, CRM, email, SMS, telephone and IT providers;

payment processors, accountants, insurers, auditors and professional advisers;

digital marketing, analytics, advertising and social-media platforms;

photographers, videographers, event venues and event-management providers where relevant;

property developers, sales teams, hotel or resort operators and project representatives;

investment issuers, fund managers, trustees, Australian Financial Services Licence holders and their authorised representatives;

lawyers, accountants, financial advisers, SMSF advisers and other professional service providers;

regulators, courts, law-enforcement bodies and government agencies where required or authorised by law;

a purchaser, successor or adviser involved in a proposed or completed sale, restructure or transfer of our business or assets; and

other parties where you have consented to the disclosure or would reasonably expect it.

We do not sell personal information as a standalone commercial product.

Where we refer or introduce you to an external organisation, that organisation may collect and manage your information under its own privacy policy. You should review that policy before providing detailed personal, financial or identity information.

10. King Pixel Digital Marketing client data

When King Pixel Digital Marketing provides marketing services to a business client, it may process personal information on that client’s behalf, including enquiry, advertising, CRM, customer or campaign data.

In those circumstances:

the client may be primarily responsible for deciding why and how the information is collected and used;

King Pixel Digital Marketing will use the information to provide the agreed services and for related administrative, security and legal purposes;

we may use approved service providers to deliver those services; and

individuals may need to direct privacy enquiries to the relevant client in the first instance.

We take reasonable steps to handle client-controlled personal information consistently with our contractual and legal obligations.

11. Overseas disclosure and storage

Some of our business partners, property projects and service providers are located outside Australia.

We are likely to disclose personal information to recipients located in:

Indonesia, including Bali-based property developers, project representatives, hospitality businesses and operational partners; and

the United States, where a number of technology, advertising, analytics, CRM, email and cloud service providers are based.

Information may also be processed or stored in other countries in which our technology and cloud service providers or their subcontractors operate. These locations may change from time to time and may include countries in the Asia-Pacific region, the United Kingdom, the European Union and other regions.

Before disclosing personal information overseas, we will take reasonable steps required by applicable Australian privacy law. However, overseas recipients may be subject to different privacy laws and regulatory requirements from those applying in Australia.

By choosing to deal directly with an overseas property developer, hotel operator or other overseas organisation, you may also provide personal information directly to that organisation under its own privacy practices.

12. Social media and third-party websites

Our websites and communications may contain links to third-party websites, applications or social-media platforms.

We are not responsible for the privacy practices, security or content of third-party services. Your interaction with those services is governed by their terms and privacy policies.

Information posted publicly on our social-media pages, in comments, reviews or public forums may be visible to other users. You should avoid publishing confidential, financial or sensitive information in a public area.

13. Testimonials, photographs and recordings

We will obtain appropriate permission before publishing an identifiable testimonial, photograph, video or recording for promotional purposes.

Investor events, tours and presentations may be photographed or recorded. Where practical, attendees will be notified, and reasonable steps will be provided for anyone who does not wish to appear in promotional material.

You may withdraw permission for future use by contacting us. Withdrawal will not necessarily require us to recall material that has already been lawfully printed, published or distributed.

14. Anonymity and pseudonyms

Where practical, you may interact with us anonymously or using a pseudonym.

However, we may need your correct identity and contact details to:

respond to a specific enquiry;

arrange an appointment or introduction;

enter into or administer an agreement;

process a payment;

meet legal or regulatory requirements; or

refer you to an investment issuer or licensed provider.

15. Data quality

We take reasonable steps to ensure the personal information we use and disclose is accurate, up to date, complete and relevant.

Please tell us if your contact details or other information change or if you believe the information we hold about you is incorrect.

16. Storage and security

Personal information may be held electronically or, in limited circumstances, in physical records.

We take reasonable technical and organisational measures to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure. These measures may include:

access controls and password protection;

multi-factor authentication where available;

secure cloud-based systems;

limiting access to people who need the information;

staff and contractor confidentiality requirements;

system monitoring, backups and security updates; and

procedures for managing suspected data breaches.

No internet transmission or electronic storage system is completely secure. We cannot guarantee the absolute security of information transmitted electronically.

17. Data retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, to manage our relationship with you and to comply with legal, accounting, taxation, insurance and regulatory obligations.

Retention periods may vary depending on the type of information and the reason it is held.

When personal information is no longer required and we are not legally required to retain it, we will take reasonable steps to destroy it securely or permanently de-identify it.

We may retain de-identified or aggregated information for analytics, planning and reporting where that information no longer identifies an individual.

18. Data breaches

We maintain procedures for responding to suspected privacy and security incidents.

If a data breach is likely to result in serious harm and the Notifiable Data Breaches scheme applies, we will take appropriate steps, which may include notifying affected individuals and the Office of the Australian Information Commissioner.

19. Accessing your personal information

You may request access to personal information we hold about you by contacting our Privacy Officer.

We may need to verify your identity before providing access. We will respond within a reasonable period.

In some circumstances, the law allows or requires us to refuse access or limit the information provided. If we refuse a request, we will generally provide written reasons and information about available complaint mechanisms, where required.

We will not charge you for making an access request. We may charge a reasonable fee for costs associated with providing access where legally permitted, but we will notify you before incurring that cost.

20. Correcting personal information

You may ask us to correct personal information that you believe is inaccurate, out of date, incomplete, irrelevant or misleading.

We will take reasonable steps to correct the information where appropriate. If we refuse to make a requested correction, we will generally explain why and provide information about available complaint mechanisms, where required.

21. Privacy complaints

If you believe we have breached your privacy or mishandled your personal information, please contact our Privacy Officer in writing and provide:

your name and contact details;

a description of your concern;

relevant dates or communications; and

the outcome you are seeking.

We will acknowledge and investigate your complaint and aim to provide a response within 30 days. If we require additional time, we will let you know.

If you are not satisfied with our response, you may contact the:

Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Telephone: 1300 363 992

You may also have the right to complain to another regulator or external dispute resolution body, depending on the circumstances and the organisation involved.

22. Children

Our services and investment-related content are intended for adults and are not directed to children under 18.

We do not knowingly seek to collect personal information from children without the involvement of a parent or guardian. If you believe a child has provided personal information to us, please contact our Privacy Officer.

23. Automated processing

We may use software to organise enquiries, record interactions, segment audiences, prioritise follow-ups, personalise communications or trigger administrative and marketing workflows.

We do not currently use personal information in a solely automated process to make decisions that could reasonably be expected to significantly affect an individual’s legal rights, contractual rights or access to a significant service.

Formal decisions regarding investment eligibility, acceptance, financial products, lending or advice are made by the relevant issuer, licensed provider, financial institution or other responsible organisation under its own processes and privacy policy.

If our use of automated decision-making changes, we will update this policy as required by law.

24. Changes to this Privacy Policy

We may update this Privacy Policy when our practices, systems, service providers, business structure or legal obligations change.

The current version will be published on our websites with the date it was last updated. We encourage you to review it periodically.

Material changes may also be communicated through our websites or other appropriate channels.

25. Contact us

For privacy enquiries, access or correction requests, marketing opt-outs or complaints, contact:

Privacy Officer
Trading as King Pixel Digital Marketing, Bali Property Investment and Women’s Property Investment
Email: [email protected]